Change Management Trainings

Training isn’t an event, it’s an experience. With rigorous preparation and the highest standards in the industry, we create unforgettable learning experiences with our clients. Every change management course incorporates your current changes for ideal learning and application.


PROSCI Change Management Sponsor Briefing

The Prosci Change Management Sponsor Briefing provides senior leaders with the knowledge and ability to improve change outcomes.  Effective executive sponsorship has been cited as the greatest contributor to successful change in all nine of Prosci’s benchmarking studies—by a three to one margin. Yet, research shows that over half of executives do not understand the specific actions required to lead change effectively.

The Prosci Change Management Sponsor Briefing leverages your organization’s current strategic change portfolio to demonstrate the critical connection between effective change management and achieving business results. We clarify the sponsor’s role in times of change and provide a research-based, easy-to-use framework to enable your executives to become more effective change leaders.

Who Should Attend?
This executive briefing targets senior executives and organizational leaders who are responsible for strategic initiatives and organizational performance.

Learning Objectives
Executives will:

  • Understand how effective change management improves organizational results
  • Clarify the role of senior leaders as sponsors in times of change
  • Evaluate their current change portfolio to identify project and people-side risk
  • Assess their own level of competency in sponsoring and leading strategic changes
  • Learn how to position themselves and their projects for strategic success
  • Learn immediately applicable tactics for becoming a more active and visible sponsor
  • Explore best practices research on the connection between sponsorship, the people side of change and achieving organizational results
  • Understand how to ensure adequate resourcing for change management at the initiative and project level
  • Gain an appreciation for their role as a sponsor from a senior Prosci facilitator with executive experience to reinforce learning in a peer-to-peer context

Course Materials
Participants will receive:

  • Program workbook, assessments and handouts
  • Best Practices in Change Management
  • Change Management: The People Side of Change
  • ADKAR: A Model for Change in Business, Government and Our Community
  • Executive Summary of Change Management

Programme Agenda

  • The connection between change management and business results
  • The business case for change management
  • Change management benchmark and best practices data
  • How to position yourself for sponsorship success
  • How to position your projects for strategic success
  • How to position your organization for change success
  • Change models: Prosci 3-Phase Change Management Process and ADKAR® Model
  • Critical roles in leading change
  • Organizational change maturity


PROSCI Change Management Program For Managers

The Prosci Change Management Program for Managers provides people managers with a framework and toolset to improve organizational results.  Managers play a critical role in times of change: research shows employees look to them first to understand how changes will impact them personally. However, managers often underestimate their role in change or are unsure how to fulfil it.

The one-day Change Management Program for Managers builds change competency in your people managers by defining their role in change and providing practical frameworks for being an effective change leader. Give your managers the skills to address their own barriers to change and proactively lead their teams to a future state.

Who Should Attend?
This program is designed for anyone who manages employees through change and targets frontline supervisors to senior directors. Please note, this program is not intended for change practitioners or project managers who are responsible for building change management plans (please see Prosci Change Management Certification).

Learning Objectives
During this one-day Change Management Program, managers will:

  • Gain an appreciation for the impact of change management on organizational results
  • Understand foundational aspects of change management and the critical role managers play in the change process
  • Learn a practical framework for processing the many changes that impact them
  • Understand how to apply the Prosci ADKAR® Model to facilitate individual change and identify reasons for employee resistance
  • Assess a current change impacting their team and practice using tools available to them in the Change Management Guide for Managers toolkit
  • Create action plans to move employees past barrier points and to the desired future state

Course Materials
Every attendee will receive:

  • Change Management Guide for Managers toolkit
  • Best Practices in Change Management 
  • Change Management: The People Side of Change
  • Program workbook, assessments and handouts
  • Employee Survival Guide to Change
  • ADKAR: A Model for Change in Business, Government and Our Community

Program Agenda

  • How change management impacts organizational results
  • The process for leading people through change
  • Key concepts in change management
  • Change management research and best practices
  • Prosci ADKAR Model for individual change
  • Introducing change to your employees
  • Facilitating employees through the change transition
  • Identifying and managing resistance
  • Reinforcing and celebrating successes



Change Management Workshop For Project Managers
The Prosci change management workshop for project managers enables participants to integrate change management into active projects in order to deliver enhanced results.

Integrating change management and project management has been cited in numerous studies as a key contributor to overall project success. Yet project managers and change managers often speak a different language and have a lack of mutual understanding and buy-in that ultimately prevents effective integration.

The half-day Delivering Project Results workshop helps project leaders understand the importance of change management in meeting their project’s objectives. This results-oriented workshop uses your active projects to give participants a common language for change using familiar language: intent, objectives, scope, work streams, milestones, deliverables and timelines.

Who Should Attend?

  • Project managers
  • Intact project teams
  • Project team members

Learning Objectives
Participants will:

  • Connect employee adoption to their own project’s results and outcomes and identify impacted employee groups
  • Understand how change management drives better adoption and usage
  • Create a common framework for engaging with change management practitioners
  • Map change management work to their project’s life cycle using the Prosci Change Management Blueprint
  • Learn to identify when their project needs change management

Course Materials
Attendees will receive:

  • Change Management: the people side of change
  • ADKAR: A Model for Change in Business, Government and our Community
  • Change Management Blueprint
  • Change Management Best Practices Research Exposé
  • Recorded Webinar: Integrating Change Management and Project Management

Workshop Agenda

  • Defining change management within the context of a project
    • Intent
    • Objectives
    • Scope
    • Work streams
    • Milestones
    • Deliverables
    • Timelines
  • Integrating project management and change management:
    • People
    • Processes
    • Tools
  • Cost-benefit analysis
    • What it takes to get started
    • The payoff of change management

PROSCI Change Management Employee Orientation

Employee resistance can derail any initiative, from a small process change to a high-investment strategic imperative. Giving employees the ability to process changes that are impacting them and seek out what they need to successfully transition can transform your organization from a culture of resistance to a culture of resilience.

Using the Prosci ADKAR® Model, this one-day program empowers frontline employees with the framework and skills to lead themselves through change. Employees will walk away better able to communicate about change and with a vision for being proactive change agents.

Who Should Attend?
Employees of your organization who are being impacted by changes. The program is most effective when employees who are impacted by the same changes can attend the program together.

Learning Objectives

Participants will:

  • Evaluate a current change in their jobs to understand and internalize learning
  • Learn how to use the Prosci ADKAR Model to identify their points of resistance
  • Create proactive strategies for overcoming their own resistance
  • Become confident and empowered in the change process rather than victimized by it
  • Discover how to communicate about a change in a way that is productive and proactive

Course Materials

Participants receive:

  • Program workbook
  • Employee Survival Guide to Change
  • ADKAR: A Model for Change in Business, Government and Our Community

Program Agenda

  • Change is a process
  • Organizational change history and values
  • Resistance and emotional reactions to change
  • Emotional reaction to change
  • Senders and receivers
  • Prosci ADKAR Model
  • Developing your own action plans


PROSCI Change Management Certification Program

The Prosci Change Management Certification Program is ideal for anyone responsible for driving change. Participants are frequently in these roles:
  • Change leaders
  • Project managers
  • Change management practitioners
  • Continuous improvement specialists
  • IT professionals
  • Human Resource business partners
  • Organizational Development professionals
  • Project team members

Prosci’s Change Management Certification Program gives you the knowledge, skills and tools to drive successful change initiatives. This three-day experiential learning program teaches you to apply a holistic change management methodology and toolset, including the Prosci ADKAR® Model, to a real project. You will leave with a change management plan that leverages research-based best practices to effectively manage change and enhance project results.


Learning Objectives

By completing the Prosci Change Management Certification you will:

  • Understand how effective change management improves organizational results
  • Learn to apply a research-based change management methodology and toolset
  • Understand the fundamentals of change and change management
  • Articulate the value of change management to your peers and leaders
  • Learn how to apply the Prosci ADKAR Model to facilitate individual change
  • Apply the Prosci 3-Phase Process to a real project, enabling you to:
    • Assess readiness
    • Identify impacted groups
    • Build a holistic strategy for influencing individual transitions
  • Walk away with a change management plan and an executive presentation on the business case for change management
  • Gain certification in the Prosci change management methodology and access to the Prosci change management methodology and tools

Program Agenda

Day one:

  • Why change management?
  • The ROI of effective change management
  • The Prosci ADKAR Model
    • Awareness
    • Desire
    • Knowledge
    • Ability
    • Reinforcement®
  • 7 concepts of change
  • Preparing for change: assessing change readiness

Day two:

  • Preparing for change: building team structure and assessing sponsorship
  • Managing change: creating customized communication and sponsorship plans
  • Executive project plan presentations

Day three:

  • Managing change: creating coaching, training and resistance management plans
  • Reinforcing change
  • Exam
  • Graduation 

Course Materials

  • Program workbook and assessments   
  • Best Practices in Change Management 
  • Employee’s Survival Guide to Change
  • Change Management: the People Side of Change
  • ADKAR: A Model for Change in Business, Government and our Community
  • A one-year subscription to the Prosci Practitioner eToolkit for change managers

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