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PROSCI Change Management Certification Program

The Prosci Change Management Certification Program is ideal for anyone responsible for driving change. Participants are frequently in these roles:

  • Change leaders
  • Project managers
  • Change management practitioners
  • Continuous improvement specialists
  • IT professionals
  • Human Resource business partners
  • Organisational Development professionals
  • Project team members

Prosci’s Change Management Certification Program gives you the knowledge, skills and tools to drive successful change initiatives. This three-day experiential learning program teaches you to apply a holistic change management methodology and toolset, including the Prosci ADKAR® Model, to a real project. You will leave with a change management plan that leverages research-based best practices to effectively manage change and enhance project results.

Learning Objectives

By completing the Prosci Change Management Certification you will:

  • Understand how effective change management improves organisational results
  • Learn to apply a research-based change management methodology and toolset
  • Understand the fundamentals of change and change management
  • Articulate the value of change management to your peers and leaders
  • Learn how to apply the Prosci ADKAR Model to facilitate individual change
  • Apply the Prosci 3-Phase Process to a real project, enabling you to:
  • Assess readiness
  • Identify impacted groups
  • Build a holistic strategy for influencing individual transitions
  • Walk away with a change management plan and an executive presentation on the business case for change management
  • Gain certification in the Prosci change management methodology and access to the Prosci change management methodology and tools

Program Agenda

Day One:

  • Why change management?
  • The ROI of effective change management
  • The Prosci ADKAR Model
    • Awareness
    • Desire
    • Knowledge
    • Ability
    • Reinforcement®
  • 7 concepts of change
  • Preparing for change: assessing change readiness

Day Two:

  • Preparing for change: building team structure and assessing sponsorship
  • Managing change: creating customized communication and sponsorship plans
  • Executive project plan presentations

Day Three:

  • Managing change: creating coaching, training and resistance management plans
  • Reinforcing change
  • Exam
  • Graduation

Course Materials

  • Programme workbook and assessments
  • Best Practices in Change Management
  • Employee’s Survival Guide to Change
  • Change Management: the People Side of Change
  • ADKAR: A Model for Change in Business, Government, and our Community
  • A one-year subscription to the Prosci Practitioner eToolkit for change managers


General notes

Prosci ® ‘s certification is an online, interactive, three-day learning experience where participants gain the knowledge, skills and tools to drive successful change initiatives. This all-inclusive fee covers:

Certification in the industry-leading Prosci ® Change Management Methodology, including one-on-one application coaching
License to apply the Prosci ® Change Management Methodology to your change projects
A one-year subscription to the Prosci ® Practitioner eToolkit for change managers


10% discount available for a group of 3.

100% payment required before the commencement of the programme.

Refund policy – No cancellations. Substitutions are allowed within 21 days before the programme. Participants may postpone course to a later date (not later than 3 months from original booked date) within 30 days before the programme.


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